Privacy Policy

LA Baker Inc. (“LA Baker,” “we,” “us,” or “our”) is a New York-based premium halal bakery providing retail products, wholesale bakery manufacturing, customized baked goods, and commercial bakery services.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information through www.labaker.com (the “Website”), our ordering and account systems, customer communications, and related business activities.

This Policy applies to retail customers, wholesale account representatives, website visitors, and other individuals interacting with LA Baker.

Depending on the nature of your interaction, we may collect:

Contact and Business Information

Names, business names, job titles, email addresses, telephone numbers, mobile numbers, billing and delivery addresses, and business contact details.

Customer and Account Information

Account credentials, purchasing preferences, authorized representatives, business verification documents, resale or tax-exemption certificates, and wholesale account records.

Order and Transaction Information

Product selections, customized order specifications, purchase history, invoices, payment status, refunds, delivery instructions, and transaction records.

Payment Information

Limited billing and payment-related information. Payment card information may be processed by independent payment processors under their respective privacy and security practices.

Communications

Information submitted through telephone calls, emails, website forms, SMS messages, customer-service inquiries, and other correspondence.

Messaging Information

Mobile numbers, SMS consent records, opt-in and opt-out preferences, messaging history, and delivery information.

Technical Information

IP addresses, device and browser information, website usage, referral sources, approximate location, and information collected through cookies or similar technologies.

We may also receive information from service providers, business partners, and other lawful sources where relevant to our operations.

We may use personal information to:

• Create, verify, and administer customer and wholesale accounts.
• Process, manufacture, fulfill, and deliver orders.
• Process payments, invoices, refunds, and account balances.
• Provide customer service and respond to inquiries.
• Send transactional, operational, and customer-service communications.
• Send promotional communications where legally permitted and appropriately authorized.
• Maintain product, delivery, and commercial records.
• Improve our products, services, website, and business operations.
• Conduct website analytics and advertising measurement where implemented.
• Prevent fraud, protect information systems, and investigate security incidents.
• Comply with legal, regulatory, financial, and contractual obligations.
• Establish, exercise, or defend legal rights.

LA Baker may offer transactional, customer-service, and promotional text messaging programs.

Depending on your enrollment and consent, messages may include order confirmations, pickup and delivery updates, account notifications, customer-service responses, product announcements, and promotional offers.

Promotional automated text messages are sent only where legally sufficient consent has been obtained.

Consent to promotional SMS messages is voluntary and is not a condition of purchase.

Providing a mobile number, creating an account, or placing an order does not, by itself, authorize promotional automated text messages.

Message frequency varies. Message and data rates may apply.

You may opt out by replying STOP or through another legally recognized revocation method. Reply HELP for assistance.

LA Baker does not sell, rent, or share mobile phone numbers, SMS opt-in data, or messaging consent with third parties, affiliates, or lead generators for their independent marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are excluded from all other categories of information sharing and will not be shared with third parties for their independent use.

We may engage contracted messaging service providers and telecommunications carriers to process information on our behalf solely as necessary to operate our messaging programs, transmit messages, provide support, maintain security, and comply with law.

Such providers are not authorized to use messaging consent information for their independent marketing.

Additional program details are provided in our SMS Terms & Conditions at www.labaker.com/sms-terms.

Our Website may use cookies and similar technologies for functionality, security, preferences, performance measurement, and customer experience.

Depending on the technologies implemented, LA Baker may use third-party analytics or advertising services, including Google Analytics or Meta Pixel.

Where enabled, these services may collect or receive device identifiers, IP addresses, browsing activity, and advertising interaction information.

Certain advertising-related disclosures may constitute a sale, sharing, or targeted advertising under applicable privacy laws.

Where required by law, LA Baker will provide appropriate notices, consent mechanisms, or opt-out choices.

Users may manage cookies through browser settings and any privacy controls provided on the Website.

LA Baker may disclose personal information to:

• Payment processors and financial service providers.
• Website hosting and technology vendors.
• Shipping, delivery, and fulfillment partners.
• Customer-service and communications providers.
• Accountants, attorneys, insurers, and professional advisers.
• Government authorities where required by applicable law.
• Parties involved in lawful financing, mergers, acquisitions, or business transfers.
• Other recipients authorized by the individual.

The SMS-specific restrictions in Section 4 take precedence over these general disclosure provisions.

LA Baker may collect and maintain business verification records, tax-exemption certificates, authorized purchaser information, account balances, credit-related documentation where applicable, and commercial correspondence.

Such information may be used for account administration, order fulfillment, payment collection, fraud prevention, and enforcement of lawful commercial agreements.

LA Baker uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and misuse.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

We will evaluate security incidents and provide legally required notifications where applicable.

Personal information is retained for periods reasonably necessary for order fulfillment, account management, accounting, tax compliance, security, regulatory obligations, dispute resolution, and legal claims.

SMS consent and opt-out records may be retained to demonstrate compliance and honor communication preferences.

Information that is no longer required will be deleted, de-identified, or otherwise disposed of as appropriate, subject to legal retention obligations.

Depending on applicable law, individuals may have rights to access, correct, or request deletion of certain personal information.

You may also unsubscribe from promotional emails, revoke SMS consent, or manage available cookie preferences.

LA Baker may verify identity before processing requests and may retain information where legally permitted or required.

Privacy inquiries may be submitted using the contact information below.

Our Website is not directed toward children under 13.

We do not knowingly collect personal information online from children under 13 without legally sufficient authorization.

External websites, payment processors, social media platforms, and other third-party services maintain their own privacy practices.

LA Baker does not control their independent practices, except to the extent of our responsibilities under applicable law.

Personal information may be disclosed or transferred in connection with lawful financing, restructuring, mergers, acquisitions, or asset sales, subject to applicable law.

Promotional SMS consent will not automatically transfer to an unrelated sender or messaging program.

We may revise this Privacy Policy periodically.

Changes will be posted with an updated revision date. Additional notice or consent will be provided where legally required.